Family Locator for Android & iOS

GPS Phone tracker app lets your family be in touch and stay connected.

Common Issues

Help, I can't add or remove family members!

This issue usually happens, when someone removes your administrator rights (usually another administrator in your family). Only administrators have the rights in your family to change this status, therefore pick carefully who do you give these rights to!

I forgot my password, how can I reset it?

Simply go to the login screen, enter your email and type in a wrong password. You will be prompted that your password is invalid and there wil be an option to resend it to your email account.

The application crashes and my device meets minimum system requirements.

Please try reinstalling our application. If this doesn't help, please contact us by filling in a form on our official support website.

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Login & Connection Issues

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Wenn Sie keine Antwort auf Ihre Frage in FAQ, Bedienungsanleitung oder Video-Guides gefunden haben, schreiben Sie uns. Unser Support-Team werden Sie innerhalb von 48 Stunden per E-Mail zurück kontaktieren. Vielen Dank.